Privacy Policy – Wildvine Solutions Website and Admin Console
An overview of data protection
General
This website (“website” or “site”) has been developed, and is operated and maintained, by
Wildvine Solutions. (“Wildvine Solutions “, “we” or “us“).
The following Privacy Policy gives a simple overview of what kind of personal information we
collect, why we collect it and how we handle your data when you are visiting or using our
application, as well as what happens to your personal information when you use our
application.
Personal information is any data with which you could be personally identified.
Detailed information on the subject of data protection can be found in our privacy policy
below herein.
The material contained in this website or application is published for general information
purposes only and does not constitute legal advice.
A. Disclaimer
1. Terms and conditions of use
Any person accessing this Website and using, downloading or applying any information of
Wildvine Solutions or the whole of part of Wildvine Solutions (collectively information)
stored on the application (“the user”) is subject to, and agrees to, the terms and conditions
set out in this legal notice. If the user does not wish to be bound by these terms and
conditions, the user may not access, display, use or download and/or otherwise copy or
distribute content obtained from this Website
2. Disclaimer
2.1. Information on this Website is intended to provide general information on a particular
subject(s) and should not be regarded as an exhaustive, all-inclusive, up to date or the
current position in law of the of subject(s).
2.2. It is the sole and absolute responsibility of the user to ensure and satisfy him- / her- /
itself that this Website and / or its content will meet the user’s requirements. The Information,
ideas and opinions expressed on this Website are not the only positions, opinions or advice
available on any specific subject matter to which these may relate, nor should this Website
and its content be regarded as any form of professional advice or opinion, which includes
legal advice.
2.3. Notwithstanding the fact that the information on this Website is aligned to the prevailing
legislation, the information is not designed as a “one size fits all”. Accordingly, users are
encouraged to seek professional advice or opinions related to a particular situation before
taking any course of action related to information, ideas or opinions expressed on this
application.
2.4. Wildvine Solutions makes no representations or warranties, implied or otherwise, that,
amongst others, the content and information on this Website is free from errors or
omissions or that it will be capable of application and / or will meet the performance, quality
or other expectations of the user in relation to a specific subject or criterion. Wildvine
Solutions specifically records that information provided on this Website is provided "as is"
and therefore that Wildvine Solutions will not be held liable for any and all warranties implied
or expressly stated. Without limiting the foregoing, the warranties being disclaimed by
Wildvine Solutions, includes, but is not limited to, warranties of merchantability, title, fitness
for a particular purpose, non-infringement, compatibility, security, and accuracy. Users are
encouraged to report any possible errors or malfunctions.
2.5. The use of this Website and the content thereof is at the user’s sole and absolute risk,
as such the user accepts full responsibility and risk for any damages or loss that the user
may suffer as a direct or indirect use of this application or the content thereof. To avoid any
confusion, the user’s attention is drawn to the fact that neither Wildvine Solutions, its
stakeholders, employees or any other individual or legal entity in respect of who or which
information is contained in this Website shall be liable to the user for any special, indirect,
incidental, consequential, or punitive damages or any other damages whatsoever or
whosoever arising and irrespective if the cause of such damages are due to the negligence
or otherwise of Wildvine Solutions, its stakeholders and employees.
2.6. If any of the foregoing is not fully enforceable for any reason whatsoever, the remainder
shall nonetheless continue to apply.
3. Updating of terms and conditions
Wildvine Solutions reserves the right to change, modify, add to, or remove portions or the
whole of these terms and conditions of use from time to time. Changes to these terms and
conditions of use will take effect upon such changes being posted to this Website. It is the
user’s obligation to periodically check these terms and conditions of use of this Website for
changes or updates. The user’s continued use of this Website following the posting of
changes or updates will be considered notice of the user’s acceptance to abide by and be
bound by these terms and conditions of use including such changes or updates.
4. Information about the website and owner
4.1. The full name and legal status of the Website owner is:
4.2. The application address is: https://wildvine.co.za/
4.3. Contact details of the website owner:
Postal address:
30 Coetzer Crescent,
Riversbend,
Boesmansriviermond,
Eastern Cape,
6190
Street Address:
30 Coetzer Crescent,
Riversbend,
Boesmansriviermond,
Eastern Cape,
6190
Tel No: +27823117955
E-mail: Grant@wildvine.co.za
Wildvine Solutions Website location Privacy Policy
1. Introduction
This website (“Website” or “Site”) has been developed and is operated and maintained
Wildvine Solutions “Wildvine Solutions“, “we” or “us“).
Wildvine Solutions is committed to protecting the privacy of your personal information whilst
striving to provide the very best user experience. Under the Protection of Personal
Information Act, No. 4 of 2013 and related laws, we have a legal duty to protect the personal
information we collect from you.
3. How we use the information that we collect
The relevant App Store owns the information it collects when you acquire, purchase and/or
download this App through the App Store. They may share some of that information with us,
depending on the selections you have made. We will use it, as applicable, to:
· Monitor or improve the performance of, and products and services available through,
this Website;
· Monitor compliance with our terms and conditions of use of the Website, enforce our
rights and protect the safety of others including investigating and if necessary, removing any
content about which we receive a complaint; and/or
· For any purpose if we are required to do so by law or other regulatory or government
authority
By providing us with your personal information, you consent to us processing your
information as set out in this privacy policy and in any other manner you expressly consent
to.
4. Who we may share your personal information with:
Agents: we use third parties to perform certain functions on our behalf including, but not
limited to, updating the Website, publishing content, confirming bookings, managing events,
fulfilling orders, sending emails, organising, and managing surveys or polls, removing
repetitive information from lists. They will have access to your personal information if
necessary to perform their function, but they cannot use it or disclose it for any other
purpose, unless you have specifically given them consent to do so.
Aggregate Information: we reserve the right to share aggregate, non-personally identifiable
information, such as demographics and Website usage statistics, with advertisers, sponsors,
and other organisations.
Third Party Analytics Services And Tools: we may use analytics services to anonymously
collect and analyse user behaviour, engagement and interaction on the Website, including
but not limited to which pages of the Website are viewed and for how long and which links
are followed, so that we can provide more content which is of interest to you and improve the
user experience (UX). When using our Website, statistical analysis may be performed on
your usage and behaviour. The analysis of your surfing behaviour is usually anonymous,
encrypted and pseudonymized, i.e. meaning that we will not be able to identify you through
this data.
5. Maintenance and storage of information: Your information is collected through the
relevant App Store and certain information is passed on to us. We may store that information
on servers which are owned and maintained by or on behalf of Wildvine Solutions and/or on
cloud services such as Amazon Web Services and Microsoft Azure. We may keep your
information for a reasonable period for the purposes set out in this privacy policy.
6. Links to other websites: this Website may contain links to other websites.
Notwithstanding this, we are not responsible for the content or privacy policies of these
websites or for third party advertisers. Before using such third-party websites, it is incumbent
upon you to check each website’s privacy policy.
7. Security: While every effort will be made to adopt appropriate security procedures to
help prevent unauthorised access to your information, Wildvine Solutions will not be liable for
any attempt to hack or crack or otherwise gain access to any of your information on servers
owned and maintained by or on behalf of Wildvine Solutions.
8. Policy changes: By using this Website you agree to the terms of this privacy policy and
our terms of use. We may amend this privacy policy and/or the Terms of Use from time to
time. If we do so, an updated version will be available through a link on the Website. You will
be bound by the new terms upon your continued use of this Website.
Data Collection On Our Website location
1. Who is responsible for the data collection on this website location?
The data collected on this website is processed by the website operator.
2. How do we collect your data?
Some data is collected when you provide it to us, e.g. This could, for example, be data you
enter on/in a contact form.
Other data is collected automatically by our IT systems when you visit and use our website.
This data is primarily technical data such as the browser and operating system you are using
or when you accessed the website. This data is collected automatically as soon as you enter
our website.
3. What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website location. Other
data can be used to analyse how visitors use the website and the App.
4. What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its
recipients, and the purpose of its collection, at no charge. You also have the right to request
that your data be corrected, blocked, or deleted. You can contact us at any time using the
address given in the legal notice if you have further questions about the issue of privacy and
data protection. You may also, of course, file a complaint with the relevant regulatory
authorities.
Data protection
The operators of this website and the App take the protection of your personal data very
seriously. We treat your personal data as confidential and in accordance with the statutory
data protection regulations and this privacy policy.
If you use this website, various pieces and various kinds of personal data will be collected.
Personal information is any data with which you could be personally identified. This privacy
policy explains what information we collect and what we use it for. It also explains how and
for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be
subject to security breaches. Complete protection of your data from third-party access is not
guaranteed.
Notice concerning the party responsible for this website location
The party responsible for processing data on this website is: Wildvine Solutions (Pty) Ltd.
The responsible party is the natural or legal person who alone or jointly with others decides
on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email to email address hello@Wildvinesolutions.co.za making this request is sufficient. Please note that data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a
complaint with the competent regulatory authorities. The competent regulatory authority for
matters related to data protection legislation is the Information Regulator of South Africa,
where Wildvine Solutions is headquartered.
The Information Regulator is an independent body established in terms of section 39 of the
Protection of Personal Information Act 4 of 2013. It is subject only to the law and the
Constitution of the Republic of South Africa and it is accountable to the National Assembly.
The Information Regulator is, among others, empowered to monitor and enforce compliance
by public and private bodies with the provisions of the Promotion of Access To Information
Act 2 of 2000, and the Protection Of Personal Information Act 4 of 2013.
Right to Data Portability
You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine- readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent that it is technically feasible.
Information, Blocking, Deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored, as well as its origin, the recipient, and the purpose for which it has been processed. You also have the right to have this data be corrected, blocked, or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to Promotional Emails
We hereby expressly prohibit the use of contact data published in the context of this Website ’s legal notice requirements regarding sending promotional and informational materials not expressly requested. The Website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.